FAQs
Find answers about treatments, prescriptions, pricing, and telehealth care with MyDocUSA.
General Questions
What is MyDocUSA?
MyDocUSA is a licensed telehealth platform providing safe, convenient access to medical weight loss treatment. Our licensed U.S. providers evaluate each patient online and, if appropriate, prescribe Compound medications that are delivered directly to you.
How does MyDocUSA work?
You’ll complete an online medical intake form that will take your 10 minutes, then meet with a licensed provider via telehealth. If you qualify, your provider prescribes the appropriate treatment, and our partner pharmacy ships your medication to your doorstep.
Is MyDocUSA LegitScript certified?
Yes. MyDocUSA is LegitScript certified, meaning our platform, providers, and pharmacies meet strict safety and compliance standards for telehealth and online prescriptions.
Pricing & Payments
How much do the treatments cost?
Here you can check the latest prices for the Weight Loss Services. MyDocUSA provides transparent, all-inclusive pricing that covers your telehealth consultation, prescription, and medication delivery.
Are there any hidden fees?
No Hidden fees, no suprices, fees upfront. MyDocUSA provides transparent, all-inclusive pricing that covers your telehealth consultation, prescription, and medication shipping.
Does insurance cover MyDocUSA services?
No, MyDocUSA services are not covered by insurance. We operate on a cash-only basis, allowing us to provide affordable, transparent pricing without the delays or restrictions that often come with insurance.
Support & Account
How do I contact support?
Can I cancel my plan anytime?
Yes. You can cancel or modify your plan anytime before your next billing cycle by contacting our support team.
How are medications delivered?
All prescriptions are processed, managed, and delivered by our pharmacy partner, Impact Health USA (impacthealthusa.com). They ensure your medication is filled by licensed pharmacists and discreetly shipped to your doorstep with secure tracking.
What if I have a reaction or concern about my medication?
Contact your provider immediately through the MyDocUSA patient portal or by email. For urgent medical concerns, seek emergency care or call 911.
Weight Loss Treatments
What medications do you offer for weight loss?
MyDocUSA offers treatments including Semaglutide, Tirzepatide, Oral Semaglutide, and Phentermine/L-Carnitine. Your provider will determine which option best fits your needs after your consultation.
How is Tirzepatide different from Semaglutide?
Tirzepatide works by supporting the body’s natural appetite and blood sugar regulation pathways. For appropriate patients, it may help reduce cravings, support portion control, and make it easier to stay consistent with a healthy nutrition and lifestyle plan.
Semaglutide works by supporting appetite regulation and helping you feel fuller longer, which may make it easier to follow a reduced-calorie nutrition plan. When paired with healthy lifestyle changes, it may help support gradual weight loss for appropriate patients.
How does the Phentermine/L-Carnitine plan work?
Phentermine helps suppress appetite, while L-Carnitine supports fat metabolism and energy. Together, they help promote faster fat loss under medical supervision for just $99/month.
Medical & Safety
Who is eligible for weight-loss medications?
These medications are typically prescribed for adults with a BMI of 30 or higher, or 27 or higher with a weight-related condition such as hypertension, diabetes, or high cholesterol. Eligibility is determined by your provider after medical evaluation.
Are these medications safe?
Like any treatment, there can be some side effects, but our tailored approach minimizes risks and prioritizes your safety.
What are the common side effects?
Most patients experience mild and temporary side effects such as nausea, constipation, or stomach discomfort. Your provider will review all possible side effects and provide guidance on managing them.
How long does it take to see results?
Most patients begin noticing weight loss within a few weeks of starting treatment. However, results vary based on medication, lifestyle, and adherence to the treatment plan.
Still Have Questions?
Our care team is here to help you every step of the way.
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