Effective Date: 1st January, 2025

Welcome to MyDocUSA (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://mydocusa.com/ and/or use our mobile application (the “App”). Please read this policy carefully.

1. Information We Collect

a. Personal Information

We may collect personal information such as:

• Name

• Email address

• Phone number

• Date of birth

• Address

• Health-related information (only when voluntarily submitted via intake or booking forms)

• Payment details (if applicable)

b. Automatically Collected Data

When you use our website or app, we may automatically collect:

• IP address

• Device information

• Browser type

• Access times

• Pages viewed

• App usage data

• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Provide telehealth services

• Process appointments and transactions

• Respond to inquiries

• Improve our website/app performance

• Send updates or service notifications

• Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with:

• Service providers assisting with scheduling, hosting, analytics, or communication

• Healthcare providers for delivering services

• Legal or government authorities when required by law

• Payment processors (only when you make a purchase)

All third-party partners are required to protect your data and use it only for specified purposes.

4. Your Privacy Rights

You may:

• Request access to your personal data

• Request correction or deletion of your data

• Withdraw consent at any time

To exercise these rights, email us at info@mydocusa.com

5. Data Security

We implement industry-standard security measures, including:

• SSL encryption

• Secure server environments

• Limited data access

However, no transmission method is 100% secure, and we cannot guarantee absolute security.

6. Children’s Privacy

Our services are not intended for children under 13 years old. We do not knowingly collect data from children. If you believe we have collected data from a child, please contact us immediately.

7. Third-Party Links

Our website/app may contain links to third-party websites or services (e.g., IntakeQ, payment gateways). We are not responsible for their privacy practices. We encourage you to read their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of changes by updating the “Effective Date” and, if necessary, by email or in-app notification.

9. Geographic Scope of Services

MyDocUSA provides telehealth services to patients located in all 50 states within the United States. We do not offer services or ship any medications, prescriptions, or health-related products outside of the United States.

10. Contact Us

If you have any questions or concerns, please contact us:

MyDocUSA
Website: https://mydocusa.com/
Email: info@mydocusa.com